Archive for April, 2009



Apple leads, Dell lags in customer satisfaction

by Jim Dalrymple, Macworld.com
Market research firm Forrester on Friday released a report measuring customers’ overall satisfaction with computer manufacturers. Apple not only topped the list, it blew away the competition.
Apple’s overall customer satisfaction rating was at 80 percent, 14 points above the closest competitor, Gateway, who came in at 66 percent. HP and Compaq were […]